Terms of service

Terms of Service – Safes and Security Solutions

Effective Date: December 17, 2025

Welcome to Safes and Security Solutions. By accessing our website, purchasing products, or using our services, you agree to the following Terms of Service. Please read them carefully.

Acceptance of Terms

By using our website or services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site.

Purchases & Payments

All prices are listed in U.S. Dollars. Payment must be completed at checkout before orders are processed. We accept major credit cards and other payment methods shown during checkout. Orders may be canceled or held for verification due to suspected fraud, pricing errors, or inventory issues. Applicable sales tax is calculated at checkout based on shipping destination.

Eligibility

You must be at least 18 years old to use our services. By using our site, you confirm that you meet this requirement.

Account Registration

You agree to provide accurate and complete information when creating an account.

You are responsible for maintaining the confidentiality of your account credentials.

You agree to notify us immediately of any unauthorized use of your account.

Product Use and Compliance

Products sold are intended for lawful use only.

You agree to follow all local, state, and federal regulations regarding the installation and use of safes, surveillance equipment, and security accessories.

Safes and Security Solutions is not liable for misuse or non-compliant installation.

Product Disclaimer

Security products reduce risk but do not guarantee protection against theft, fire, or loss. All products are sold with manufacturer warranties where applicable. SafesAndSecuritySolutions.com does not provide insurance or guarantee outcomes.

Proper installation, use, and maintenance are the responsibility of the customer.

Pricing and Availability

All prices are subject to change without notice.

We reserve the right to limit quantities and discontinue products at any time.

Availability is not guaranteed until your order is confirmed.

Order Processing and Payment

Orders are processed upon receipt of payment.

We accept major credit cards and secure payment platforms.

You agree to pay all applicable taxes and shipping fees.

Shipping and Delivery

Estimated delivery times are provided but not guaranteed.

We are not responsible for delays caused by carriers or external factors.

Risk of loss transfers to you upon delivery.

We ship within the United States. Shipping costs, methods, and estimated delivery times are clearly displayed at checkout before purchase. Delivery times are estimates and not guaranteed.

Large safes, vaults, and commercial equipment may ship via freight and are typically curbside delivery only unless otherwise stated. Customers are responsible for providing accurate shipping information and ensuring delivery access. Ownership and risk of loss transfer once the order is delivered to the carrier.

Customers must inspect shipments upon delivery and report visible damage within 48 hours.

Returns and Refunds

Returns are accepted within 30 days of delivery for unused items in original packaging.

Refunds are issued to the original payment method.

Custom or installed products may not be eligible for return.

Our return policy is clearly disclosed prior to checkout.

Returns require prior authorization.

Many safes, vaults, freight-shipped items, and custom orders are non-returnable once shipped.

Approved returns may be subject to restocking fees and return shipping costs.

Items must be unused, uninstalled, and in original packaging.

Refunds are issued to the original payment method after inspection.

Return eligibility, timelines, and exceptions are listed on our Returns Policy page.

Intellectual Property

All content on our site, including text, images, and logos, is owned by Safes and Security Solutions.

You may not reproduce, distribute, or modify any content without written permission.

Limitation of Liability

SafesAndSecuritySolutions.com is not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the purchase price of the product.

Intellectual Property

All website content, including images, text, logos, and product descriptions, is owned by SafesAndSecuritySolutions.com or its licensors. Unauthorized use is prohibited.

Indemnification

You agree to indemnify and hold harmless Safes and Security Solutions from any claims, damages, or expenses arising from your use of our products or services.

Dispute Resolution

Any disputes will be resolved through binding arbitration or small claims court.

These Terms are governed by the laws of the State of New Jersey.

Changes to Terms

SafesAndSecuritySolutions.com reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page.

Customers are encouraged to review these Terms periodically. Continued use of the website or completion of a purchase after changes are posted constitutes acceptance of the revised Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United States and the state in which SafesAndSecuritySolutions.com operates, without regard to conflict of law principles.

Any disputes arising from the use of this website or the purchase of products shall be resolved exclusively in the applicable state or federal courts with proper jurisdiction.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We are offering an SMS/MMS mobile messaging program (the 'Program'), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the 'Agreement'). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the 'Dispute Resolution' section below. The Program uses artificial intelligence ('AI') technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.

AI-Powered Messaging Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:

(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.
(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.
(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.
(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us.

By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system ('ATDS' or 'autodialer'). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.

Data Use for AI Personalization To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND.

"I agree to receive recurring automated marketing text messages (e.g., cart reminders, AI-generated content, personalized recommendations) at the phone number provided. Consent is not a condition to purchase. May include AI-generated content. Msg & Data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy."

For questions or concerns, please contact us at support@safesandsecuritySolutions.com.